Welcome to Hotel Regal Bilaspur (“Hotel”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.hotelregalbilaspur.in and services offered by Hotel Regal Bilaspur, located in Bilaspur, Chhattisgarh, India.
By accessing or using this website, making a reservation, or staying at our hotel, you agree to comply with these Terms and Conditions.
1. General Information
This website is owned and operated by Hotel Regal Bilaspur, located in Bilaspur, Chhattisgarh, India.
For any inquiries, please contact:
- 📞 Phone: [099772 66118]
- 📍 Address: [173/18, Shiv Talkies Road, Nehru Nagar, Telipara, Chhattisgarh 495004]
2. Website Use
By using this website, you agree that:
- You are at least 18 years of age.
- You will use the website only for lawful purposes.
- You will not attempt to damage, hack, or disrupt the website.
- You will not misuse booking systems or provide false information.
We reserve the right to deny access to any user who violates these terms.
3. Booking & Reservations
3.1 Reservation Confirmation
- All bookings are subject to availability.
- A booking is confirmed only after you receive a confirmation email or written confirmation from us.
- We reserve the right to refuse or cancel a booking at our discretion.
3.2 Payment Terms
- Payment may be required at the time of booking or at check-in.
- We accept payment methods as listed on our website.
- Taxes and additional charges (if applicable) will be clearly displayed before confirmation.
4. Cancellation & Refund Policy
- Cancellation policies vary depending on the rate plan selected.
- Refunds, if applicable, will be processed within [7–14] business days.
- No-shows may be charged the full booking amount.
Please review the specific cancellation policy displayed at the time of booking.
5. Check-in and Check-out Policy
- Standard Check-in Time: [Insert Time]
- Standard Check-out Time: [Insert Time]
Early check-in or late check-out may be subject to availability and additional charges.
Guests must present valid government-issued photo identification at check-in.
6. Guest Responsibilities
Guests agree to:
- Maintain decorum and comply with hotel policies.
- Not engage in illegal, immoral, or disruptive activities.
- Be responsible for any damage caused to hotel property.
We reserve the right to remove any guest violating hotel policies without refund.
7. Pricing & Errors
- All prices listed on the website are subject to change without prior notice.
- In case of pricing errors due to technical issues, we reserve the right to cancel affected bookings.
8. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Hotel Regal Bilaspur and is protected under applicable intellectual property laws.
You may not reproduce, distribute, or modify website content without written permission.
9. Limitation of Liability
Hotel Regal Bilaspur shall not be liable for:
- Website downtime or technical issues
- Loss of personal belongings
- Indirect or consequential damages arising from use of our services
Guests are encouraged to secure their valuables appropriately.
10. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it separately for information on how we collect and use personal data.
11. Force Majeure
We shall not be liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, government actions, pandemics, strikes, or other unforeseen events.
12. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Bilaspur, Chhattisgarh.
13. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.
14. Contact Information
For questions regarding these Terms and Conditions, please contact:
Hotel Regal Bilaspur
Bilaspur, Chhattisgarh, India